The Impact of Technological Change on Emergency Clinician Workflow and Perspectives in the Midst of Workstation Upgrades

Technological transitions cause workflow adjustments that can affect clinician efficiency and patient safety. However, Emergency Clinicians’ (ECs’) workflow adjustments after computer workstation transitions are not well defined. To define EC workflow adjustments to technological change, we measured EC workflow and evaluated EC reactions after concurrent computer hardware, software, and configuration transitions. Our mixed methods approach combines temporal observations with survey responses to reveal ECs responses to changes and develop insights into opportunities for workstation optimization.  

recognize the importance and potential impact of technological changes for clinician workflow and patient care.

describe tradeoffs between competing priorities related to workflow optimization.