Improving Operational Performance in the Jordanian Pharmaceutical Supply Chain

This study examines the effectiveness of information sharing to enhance the operational performance of Jordan’s pharmaceutical supply chain. Through interviews with experienced professionals, it highlights the benefits of improved decision-making, accurate forecasting, and efficient scheduling, which lead to better resource utilization, productivity, and inventory management.

Investigate the significance of information in enhancing the operational performance of the pharmaceutical supply chain.

Identify the current trends in information flow within the pharmaceutical supply chain.

Suggest ways to improve information sharing and collaboration in the pharmaceutical supply chain.

Authors

Ahmad is a specialist in Logistics phamacy at JordanianRoyal Medical Services. He has a graduate degree in Logistics Managment and he is interested in research in Pharmaceutical Supply Chain area.

Dr Ismail Abushaikha is a Senior Lecturer (Associate professor)of Logistics & Supply Chain Management at Cranfield School of Management and Director of the Executive MSc in Logistics. He holds a PhD in Logistics and an MSc in Logistics and Supply Chain Management from Heriot-Watt University, Edinburgh. Ismail's research revolves around humanitarian supply chain management, and the managerial aspects of warehouse design and operations. His research has appeared in many reputed international journals such as the Journal of Operations Management, Supply Chain Management: An International Journal, and International Journal of Retail and Distribution Management.

Dr. Ruba Alamad is a Lecturer in the Industrial and Systems Engineering department at Kennesaw State University. Dr. Alamad is interested in research in the areas of Healthcare Systems and Higher Education.

Prof. Ghazi A. Al-Weshah is a Professor of Marketing and a member of editorial board of Jordan Journal of Business Administration (JJBA). He worked as a member of certificates equivalency committee in The Ministry of Higher Education & Scientific Research, Jordan. Prof. Al-Weshah has held several leadership roles at Al-Balqa Applied University in Jordan; he worked as a Director of Jordanian- Korean Center for ICT and CEO for Al-Balqa Academy for Electronic Services. Prof. Al-Weshah was awarded his PhD in Marketing from The University of Wales- UK. His research interests are Marketing Information, Bank marketing, Competitive Intelligence, SMEs Marketing, E-business, and E-marketing.