Generative AI in the workplace: Don’t check your brain at the door!

This presentation seeks to explore the ethical and professional use of Generative AI tools in the workplace. Generative AI tools like ChatGPT and Microsoft CoPilot are now common in the workplace. They help knowledge workers research topics and organize ideas. However, the newness of these tools creates uncertainty about ethical and professional practices.

This session uses a Panel format. The panel, comprised of experienced professionals, begins by reviewing some fundamentals of how Generative AI tools work. They will then discuss examples of appropriate and potentially inappropriate practices in their own use of Generative AI in their organizations. Next, the audience-participants will be divided into small groups. Each group will be provided with a Generative AI professional scenario to discuss. In the final portion of the session, selected groups will share their solutions to the scenario. Join us for an interactive session where you will discuss real-world scenarios and share insights.

Identify key risks benefits and risks associated with the use of Generative AI tools in the workplace and the consequences of misuse

Describe instances where inappropriate use of Generative AI harmed one's professional reputation

Evaluate whether a potential use of Generative AI in their workplace could present an ethical or professional challenge

Authors

Dean Athanassiades leads the Services Program Management Office at Philips. He has over 30 years’ experience improving organizational results by applying industrial engineering principles. Dean is also a member of the practitioner-faculty member at the University of Phoenix. He earned a bachelor’s degree in industrial engineering from the Georgia Institute of Technology, an MBA, a master’s degree in industrial-organizational Psychology, and a master’s certificate in LEAN Six Sigma.  Dean is a former President of the Society for Health Systems (SHS), current Institute of Industrial & Systems Engineering (IISE) Regional Vice President for Chapters, a Fellow of IISE, Diplomate of SHS, and a Fellow of Healthcare Management and Systems Society.  He holds Project Management Professional, and Certified Scrum Master certifications.  

Mary Ellen Skeens is the Workforce Innovation Office Leader for Philips North America Region for Hospital Patient Monitoring. In her role, Mary Ellen provides strategic leadership and direction to a team of thought leaders and capability subject matter experts focused on building technology and services to drive customer success, improving customer experience, reducing cost of service and delivery, increasing automation, decreasing customer effort and enhancing solutions. Mary Ellen was trained as an Industrial Engineer at the Georgia Institute of Technology and holds a Master’s degree in Health Systems. She is a Society of Health Systems Diplomate and Healthcare Information Management Systems Society Fellow

Amanda Mewborn was formerly Group Vice President of Planning, Design, and Construction at Advocate Health, where she led a team delivering $2 Billion in annual construction spend across six states in the Midwest and Southeast. Amanda earned a Bachelor of Science in industrial and systems engineering and Master of Science in health systems from Georgia Tech, and a Bachelor of Science in nursing from Georgia State. She is a registered nurse and Lean Black Belt. She is a past President and Fellow of the Institute of Industrial and Systems Engineers, Fellow in the American College of Healthcare Executives, and Diplomate and past President of the Society for Health Systems.

Joyce T. Siegele is the Director, Campus Financial Operations at Northside Hospital Forsyth in Cumming, Georgia.  She has a Bachelor of Science in Industrial and Systems Engineering and a Master of Science in Industrial and Systems Engineering with a Specialization in Engineering Management from the University of Florida.  Joyce is a Fellow with ACHE (American College of Healthcare Executives) and with IISE (Institute of Industrial and Systems Engineers).  She is a Past President of SHS (Society of Health Systems) and is a Diplomate in SHS.  Joyce is also an Instructor for IISE’s Healthcare Labor Management programs.

Elizabeth Gentry, Ph.D. is a Solution Value Analyst at Philips. She received her black belt in Six Sigma from the Institute of Industrial and Systems Engineers and teaches Six Sigma classes. She previously worked for the University of Louisville as an assistant professor of industrial engineering and CHRISTUS Health as an industrial engineer working on healthcare process improvement. Her interests lie in decision analysis, healthcare process improvement and engineering education. She was awarded a B.S., M.Eng, and Ph.D. in industrial engineering, from the University of Louisville, J.B. Speed School of Engineering. Her doctoral work focused on the decision analysis area of problem structuring where she created a hybrid decision-making method for generating quality objectives. Dr. Gentry is a member of the Institute of Industrial and Systems Engineers, Society for Health Systems, Society of Women Engineers, and Alpha Pi Mu. She serves on the board of directors for the Society for Health Systems.